All My ID Square products are warranted against defects in material and workmanship for 60 days. Upon receipt, please carefully inspect your item for errors and defects. The warranty covers damage from intended use only. This warranty does not cover damage from misuse, abuse, or loss, nor does it apply to items that don’t fit due to customers inaccurate wrist measurement. Attempts to repair, adjust, or alter the item will invalidate the warranty. If you have an issue with your item, please email us at ContactMyIDSquare AT MyIDSquare.com or fill out our “Contact Us” form on our website.