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Refund Policy

Custom engraved IDs are not returnable.
All non-custom engraved My ID Square items are returnable within 30 days of purchase. All MedAlls (items without a QR Bar code) are returnable at full purchase price, minus a $2 restocking fee. Squid IDs (IDs with a QR Bar Code) are returnable at full purchase price minus a $6.00 restocking fee.

All Squids (items with a QR Bar Code) are returnable at the purchase price, minus a $6 restocking fee.

Items must be shipped to: My ID Square, Box 130, Merion Station, PA 19066.

Shipping and handling charges are not refundable. Customers are responsible for return shipping charges.  

Refunds will be delivered in the manner in which payment was made.